What Our Privacy Policy Covers
Our Privacy Policy covers the details you provide when opening an account, completing phone verification and contacting the support path beside the cashier. It also covers technical data created when your device reaches the lobby, such as browser type, device settings, security events and pages visited.
-
1
Payment records may show a DANA, OVO, GoPay or QRIS reference, while bank transfer and virtual account records can contain a bank reference and status. We use these details to provide account access, check wallet status, investigate payment receipts and protect the account from suspicious activity.
-
2
We do not describe access as available everywhere: eligibility depends on local law. If you ask us to explain a record, we may request account details so we send the response to the right account holder.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.